nFocus Software Testing

Microsoft Partner of the Year 2014
  • ...our experience with nFocus has been extremely positive and productive
    Freight Transport Association
  • We found the consultants to be very knowledgeable and capable...
    Freight Transport Association
  • I trust nFocus to protect ... my company’s reputation...
    Telegraph Media Group
  • We found working with nFocus to be a rewarding experience.
    Sorce
  • Their consultant was knowledgeable, professional and highly capable.
    Toplevel Computing
  • I would have no hesitation in recommending nFocus to other SMEs.
    Toplevel Computing

Privacy Notice & Terms and Conditions

nFocus Ltd is committed to ensuring that your privacy is protected. We have created this privacy notice and policy to demonstrate how we protect the privacy of our clients, our prospective clients, our candidates and all users of our digital assets.

Under the General Data Protection Regulation of GDPR, there are a number of lawful reasons that organisations can use or process your personal information. After careful consideration, nFocus Ltd have selected:

1. Legitimate Business Interest for clients and prospective client’s personal data.

2. Consent for candidates applying for jobs with nFocus Ltd and through nFocus Ltd to our clients.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Who we are

nFocus Ltd are a multi-award-winning software testing consultancy that has been providing software testing services, solutions and the permanent and short-term placement of technology professionals since the year 2000.

Legitimate Business Interest

Put simply, legitimate business interest means that we can process your personal information if we (the controller) have a genuine reason to do so that does not override the interests or fundamental rights and freedoms of you (the data subject). We came to this decision after completing a detailed Legitimate Business Interest Assessment.

So what does this mean? The assessment showed that nFocus Ltd had a legitimate and the approach nFocus Ltd follows will not override your rights and interests.

Our legitimate interest is to be able to satisfy the needs of existing and prospective clients, as well as providing new employment opportunities to candidates. To do this we need to process personal data of individuals in their professional capacity. We will continually monitor this legitimate business interest and will modify our procedures should our legitimate business interest override your rights and interests.

How we use your data

  • Direct Marketing: We may engage with you using business email, business postal address, your professional network social media account namely LinkedIn, or telephone marketing using your business phone or phone number provided by you. We will always do our best to profile our audience to ensure our content and services are appropriate to your job role.
  • To deliver our services to our customers: To carry out obligations based on any contracts we intend to enter or have already entered. Orders: If you select nFocus Ltd as your supplier of choice, we will need to process some personal information in your professional capacity. This information will be used to ensure you receive the best possible service from nFocus Ltd, and to deliver the services we have agreed to provide.
  • Research: To determine the success of our marketing activity, we will conduct analysis of the activity include email open rates, click through rates etc. This information helps us improve our marketing and ensure our content better supports your needs.

What information do we collect

We collect personal data relevant to your professional capacity only to enable us to complete the client engagement you have purchased on behalf of your organisation, or to keep you updated with services and content or to be able to profile prospective clients and share relevant services and content with you. For example, this includes but not limited to name, job title, company you work for, business phone number, any other phone number you have provided for this purpose, business email address, any email address you have provided when we have requested a business email address, how you engage with our content and so on.

Where we collect your information

We have collected and will continue to collect personal information in your business professional capacity from the following sources:

1. Through our website when you make an enquiry or request a specific piece of content

2. If you make an enquiry via email

3. If we meet you at an event and you request help or more information on a specific issue

4. If we meet you at an event and you enter one of our prize draws

5. If we purchase an event exhibition package that includes the personal data of the delegates – only where the delegate has opted-in to receiving information from third party service or solution providers

6. Where we share content through publications and you request to download our content through that publication.

7. Where we engage with a third party organisation for lead generation – there will always be an option to opt-in/opt-out that complies with GDPR.

How long we will keep your data?

You have the option of opting out of all nFocus Ltd communications and we will always remove you from our database within 24 hours of any request. We have also created a strict retention policy that automatically permanently deletes your data if you do not engage with nFocus Ltd or any of our content for 12 a month period.

Your rights as a data subject

Whilst we hold your data, as a data subject, you have the following rights:

  • The right to be informed - the right to be informed about the collection and use of their personal data
  • The right of access –have the right to access their personal data.
  • The right to rectification - to have inaccurate personal data rectified, or completed if it is incomplete.
  • The right to erasure – in certain circumstances, the right for individuals to have personal data erased.
  • The right to restrict processing - in certain circumstances, you may request the restriction or suppression of their personal data.
  • The right to object - individuals the right to object to the processing of their personal data in certain circumstances such as direct marketing.
  • Rights to object to automated decision making and profiling.

To do any of the above or request any further information on the above, all you have to do is email dataprotection@nfocus.co.uk or write to:

nFocus Ltd
Subject Access Request
SE016/SE019
e-Innovation Centre
Shifnal Road
Priorslee
Telford
Shropshire
TF2 9FT
You may be asked for ID to confirm your identity.

Over the age of 18 only

To use this website you must be over the age of 18. If you are inquiring for a role and you are under the age of 18 please call our office on 0370 242 6235 where one of our trained team will be on hand to help. Users under the age of 18 are not allowed to provide us with personal information.

Cookies

Like other websites, the nFocus Ltd website uses software features known as "cookies" to collect information about how the website is used. We use "cookies" to help improve your online experience with nFocus Ltd. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you provide your details in a form to receive a white paper/case study or to contact us through the website, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, saving you time.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. nFocus Ltd website allows you to accept or decline cookies the first time you visit. If you choose to decline cookies, you may not be able to fully experience the interactive features of the nFocus Ltd website. nFocus Ltd keeps track of the Websites and pages you visit within the Website, in order to determine what portion of the nFocus Ltd Website is the most popular or most used. This data is used to deliver customised content and promotions within the nFocus Ltd Website to customers whose behaviour indicates that they are interested in a particular subject area.

Third Parties

We only disclose information to third parties or individuals when obliged to by law, for purposes of national security, taxation and criminal investigations and the following:

  • If you have agreed to do so.
  • When we use companies to provide services on our behalf for example postal marketing fulfilment or email distribution.
  • If we merge with another organisation to form a new entity, information may be transferred to the new entity.
  • We may provide aggregate information collected by us to our affiliates and third parties for research and analysis purposes, but this information will not include data which can be used to identify any individual.

We will never sell or rent your personal information. We will never allow a third party organisation to use your data for their own benefit.

Disclosure of your information inside and outside of the EEA

nFocus Ltd use the marketing platform Hubspot to manage process and store personal data. The Hubspot datacentre is based in the USA. Although this is outside the EEA, the EU have an agreement with the USA called Privacy Shield. The agreement made between the EU and the USA (to legitimise and regulate the transfer of PNR from EU Airlines to the US Department of Homeland Security) is regarded as providing adequate protection for the rights of the data subjects whose personal data (in the form of PNR) is transferred. Hubspot have a comprehensive security program this is available here - https://www.hubspot.com/security

Consent

Should we want or need to rely on consent to lawfully process your data we will request your consent orally, by email or by an online process for the specific activity we require consent for and record your response on our system. Where consent is the lawful basis for our processing you have the right to withdraw your consent to this particular processing at any time.

FOR ALL LAWFUL PROCESSES

Disclaimer

If nFocus Ltd provides links to other services, nFocus Ltd is not responsible for the content or privacy practices of these services. nFocus Ltd reserves the right to modify, alter or otherwise update this Privacy notice at any time and you are therefore encouraged to review it from time to time.

Contact us

If you have any question at all about any information contained here in our privacy notice all you have to do is email dataprotection@nfocus.co.uk or write to:

nFocus Ltd
Subject Access Request
SE016/SE019
e-Innovation Centre
Shifnal Road
Priorslee
Telford
Shropshire
TF2 9FT

You may be asked for ID to confirm your identity.

If you wish to make a complaint about how your personal data is being processed by us you have the right to lodge a complaint directly with the Supervisory Authority – the Information Commissioners Office (https://ico.org.uk) and nFocus Ltd Data Protection Representative

The details for the latter are:

nFocus Ltd Data Protection Complaint (data.protection@nfocus.co.uk)
SE016/SE019
e-Innovation Centre
Shifnal Road
Priorslee
Telford
Shropshire
TF2 9FT

Access to this website and the use of information contained on it is governed by the terms and conditions set out below.

These terms and conditions are important. Please take the time to read them carefully. By accessing the website you will be deemed to have accepted them.

The information on the nFocus Limited website may contain technical inaccuracies or typographical errors, and may be changed or updated without notice. nFocus Limited may also make improvements and/or changes to the services described in this information at any time without notice.

We do not wish to receive confidential or proprietary information from you through our website. Please note that any information or material sent to nFocus Limited will be deemed NOT to be confidential (unless expressly stated as "confidential"). By sending us any information or material, you grant to nFocus Limited an unrestricted, irrevocable licence to use, reproduce, display, perform, modify, transmit and distribute information or material, and you also agree that nFocus Limited is free to use such information or material for any purpose.

The copyright and all other intellectual property in the material contained in this website belongs to nFocus Limited and may not be copied, transmitted or reproduced without our prior consent. The nFocus Limited website may contain other proprietary notices and copyright information, the terms of which must be observed and followed.

While we have made every attempt to ensure that the information contained in this website has been obtained from reliable sources, nFocus Limited is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this website is provided on an "as is" basis and nFocus Limited makes no representations or warranties of any kind with respect to this website or its contents and disclaims all such representations and warranties and gives no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. All liability of nFocus Limited howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

In no event will nFocus Limited or any of its directors, employees or other representatives be liable for loss or damage arising out of or in connection with the use of this website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Certain links in this website connect to other websites maintained by third parties over whom nFocus Limited has no control. nFocus Limited makes no representations as to the accuracy or any other aspect of information contained in other websites.

Notwithstanding the foregoing, none of the exclusions and limitations in these terms are intended to limit any rights you may have as a consumer under statute which may not be excluded nor in any way to exclude or limit our liability to you for death or personal injury resulting from our negligence or that of our employees or agents.

This notice shall be governed by and construed in accordance with English Law. If any provision of this notice shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable.

Privacy policy

nFocus Limited is committed to ensuring that your privacy is protected. This privacy policy explains how we collect and use any personal information you provide to us, and how we safeguard such information. If you choose to correspond with nFocus Limited by email (whether via the nFocus Limited Website or otherwise), we may retain the content of your email messages and all and any documents attached thereto, together with your email address and our responses. We will provide the same protections for such electronic communications as those employed in respect of information received by post and telephone. nFocus Limited will be entitled to use, reproduce, display, perform, modify, transmit and distribute any information or material you provide hereunder, and you also agree that nFocus Limited shall be free to use such information or material for any purpose whatsoever.

Like other websites, the nFocus Limited website uses software features known as "cookies" to collect information about how the website is used. We use "cookies" to help improve your online experience with nFocus. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you provide your details in a form to receive a white paper/case study or to contact us through the website, a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, saving you time.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. A simple search engine search will provide simple instructions on how to do this. Alternatively please email marketing@nfocus.co.uk for support. If you choose to decline cookies, you may not be able to fully experience the interactive features of the nFocus website. nFocus keeps track of the Websites and pages you visit within the Website, in order to determine what portion of the nFocus Website is the most popular or most used. This data is used to deliver customised content and promotions within the nFocus Website to customers whose behaviour indicates that they are interested in a particular subject area.

If you provide us with your Personal Information, you have the following rights with respect to that information:

  • To review the user information that you have supplied to us
  • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
  • To request that your user information not be used to contact you
  • To request that your user information be removed from any solicitation list that we use
  • To request that your user information be deleted from our records
  • To opt out of being solicited by nFocus

To exercise any of these rights, please contact us at marketing@nfocus.co.uk or by mail to nFocus Limited, e-Innovation Centre, Shifnal Road, Priorslee, Telford, Shropshire, TF2 9FT marketing for the attention of marketing. We will promptly change, correct, or delete your information and notify you of the action we have taken.

We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment. Only employees and approved contractors/developers who need the information to perform a specific job are granted access to personally identifiable information. Regular security reviews are held by us to ensure that the site remains safe and secure for your protection. We cannot guarantee the security of data you disclose online and you accept that the Internet is not completely secure and agree that we shall not be liable for unauthorised use, distribution or destruction of your personal information.

nFocus give no access to any third party, except when it is their legal obligation to do so under British Law.

We may provide aggregate information collected by us to our affiliates and third parties for research and analysis purposes, but this information will not include data which can be used to identify any individual.

We may also provide the information we collect to affiliates and reputable third parties whose products or services we believe may be of interest to you. We will retain all ownership rights to such information, and will not share any personal information which you expressly designate as confidential.

The internet is not a secure medium, and we ask that you do not send any personal information you consider to be confidential to us through an unsecured email.

nFocus Limited utilises security software to safeguard the confidentiality of the personal information we collect from you and to protect it from unauthorised access and disclosure.

By using the nFocus Limited website you consent to the use of information collected by us as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the nFocus Limited website will signify that you agree to any such changes.

Call us on 0370 242 6235

Or click here to request more information about
Privacy Notice & Terms and Conditions